RotorPulse Support

Support for RotorPulse on iOS, Android, Apple Watch, and the web

Need help with your account, a feature, a safety concern, or your data? Email RotorPulse directly and include enough detail for us to investigate without sending sensitive credentials.

Account access

• Use Forgot password on the sign-in screen if you created an email-and-password account.
• If you registered with Apple or Google, use the same provider and account you originally selected.
• If a reset or verification link expired, request a new link from the app and use only the most recent email.
• If you no longer have access to your sign-in method, email support. We may need to verify account ownership before making account changes.

Report an app problem

On Android, open More → Report a Bug to submit a description with basic app and device details. On iOS, use the in-app bug-report option where available. You can also email support and include:

• what you were trying to do;
• the exact result or error message;
• steps that reproduce the problem;
• your phone model, operating-system version, and RotorPulse version; and
• whether the problem happens on Wi-Fi, cellular data, or both.

Safety, abuse, and illegal content

Use the in-app Report and Block actions whenever possible so RotorPulse receives the correct content identifiers and context. For an illegal-content notice, email [email protected] with the subject “Illegal Content Notice.” Identify the content, explain the concern, provide your contact information, and confirm your good-faith belief that the notice is accurate.

Do not email unlawful images or sensitive evidence. Send the RotorPulse username, post, reply, message, or listing details needed to locate the content. If someone is in immediate danger, contact local emergency services.

Privacy and account deletion

Email [email protected] for access, correction, deletion, restriction, objection, portability, or other privacy requests. To permanently delete your account, use the app or follow the public account-deletion instructions.

Response expectations

Support is handled by email. RotorPulse prioritizes account security, child safety, credible threats, privacy requests, and deletion requests. Response time depends on the issue and the information provided. Privacy and deletion requests may require identity verification and are handled within the timeframe required by applicable law.